Customer Service Payment
After-Sales Service & Additional Charges
This payment item is intended for SELEPU customers who have been advised by our customer support team to make an additional payment.
It may be used for the following purposes:
- After-sales service: Approved repair, inspection, or other service fees.
- Additional shipping: Extra postage, reshipping, or special delivery charges confirmed by our support team.
- Replacement parts and accessories: Approved replacement components or accessories.
- Order adjustments: Additional payments required to complete an existing order, as agreed with our support team.
Important Information
1. Please contact SELEPU Customer Support before making a payment.
2. Confirm the payment amount and purpose with our support team before checkout.
3. Please use this payment option only when instructed by SELEPU, and ensure that the amount corresponds to your confirmed service request.
4. This listing is a payment item and does not represent a standalone physical product.
5. Any applicable service terms, shipping arrangements, warranty conditions, and refund policies will be confirmed with you before payment.
For assistance, please contact SELEPU Customer Support - support@selepu.com
Thank you for choosing SELEPU.
How It Works
Built-in sensing
Reads brain-state signals during your wind-down instead of relying only on body movement.
State-Aware Support
Helps shape the session around your current state rather than a one-size-fits-all timer.
Real-Time Feedback
See how your brain responds as your wind-down routine unfolds.
EMS Gentle Wind-Down Pulses
Gentle stimulation supports a calmer transition out of high-alert mode.
Graphene Warming Comfort
Soft, even warmth brings comfort to eyes tired from screens and long days.
Soft Eye Massage
Gentle vibration helps release end-of-day tension around the eye area.
Soothing Mind Sounds
Create a calmer sound environment with white noise, pink noise, music, or binaural beats.
Understand Your Wind-Down
Review your sessions and see how your brain settles over time.
Discover What Helps
Learn which combinations of sound and relaxation support fit your routine.
Build a Better Bedtime Cue
Use your insights to make winding down feel more consistent and familiar.
One Mask.
Multiple Ways to Wind Down.
EEG sensing, EMS cues, graphene warmth, massage, and soothing mind sounds.
Built to Help Your Brain Reset
AI-Powered, EEG Insights
Gentle EMS & Vibration Relief
Built-in Surround Sound
Graphene Heat.
Evenly Delivered.
AI-Powered, EEG Insights
Gentle EMS & Vibration Relief
Built-in Surround Sound
Graphene Heat.
Evenly Delivered.
Real Experiences with Selepu
FAQ
What is Selepu?
Selepu is an AI-powered neuro reset mask that combines EEG brain monitoring with multiple relaxation features, including EMS microcurrent, heat therapy, vibration, relaxation audio, and neuro reports. Unlike traditional eye massagers that focus mainly on physical relaxation, Selepu brings together neuro insights and customizable relaxation options in one wearable—helping you better understand your brain while creating a more comfortable recovery routine.
How does Selepu work?
Selepu brings blackout coverage, forehead EEG monitoring, built-in audio, and adjustable relaxation features together in one Neuro Reset Mask. You can keep things simple or choose the modes and settings that suit your preferences.
See how Selepu works
Do I need the app every time l use it?
No. Selepu supports Offline Mode. Basic functions can run directly on the device without opening the app.The app is mainly used for customization, settings, data syncing, and viewing sleep reports.
How is Selepu different from traditional relax masks?
Traditional relax masks mainly block light or provide basic comfort. Neuro Reset Mask combines EEG brain monitoring with adjustable EMS microcurrent, heat therapy, vibration, AI white noise, and personalized neuro reports, creating a more complete neuro reset experience in one wearable. Instead of helping you relax in just one way, it offers multiple ways to help your brain unwind and reset.
What exactly does EEG do?
EEG (electroencephalography) is a technology that records your brain's electrical activity while you rest. Selepu uses EEG monitoring to provide neuro insights through the app, helping you better understand your neuro patterns over time.
Is EMS microcurrent safe?
Selepu uses low-frequency EMS microcurrent stimulation designed to provide a gentle relaxation experience. The stimulation is mild and adjustable, allowing you to use it comfortably based on your personal preference.
Do I need to wear headphones with Selepu?
No. Selepu supports Offline Mode. Basic functions can run directly on the device without opening the app. The app is mainly used for customization, settings, data syncing, and viewing brain reports.
Who is Selepu designed for?
Selepu is ideal for people who:
- Have trouble switching off after work
- Experience mental fatigue or high stress
- Spend long hours in front of screens
- Want to better understand their neuro
- Prefer one device instead of multiple sleep gadgets
Does it treat insomnia?
No. Selepu is designed to support relaxation and sleep preparation, not diagnose or treat medical conditions.
Do you offer returns?
Your Selepu is backed by a 30-day money-back guarantee If it isn’t the right fit for you, contact our Customer Success Team at support@selepu.com , and we’ll guide you through the return process.For eligibility requirements, shipping costs, and refund details, please view our Refund Policy